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Cyber Security
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37. Janthana Kaenprakhamroy

Tapoly, established in 2016, is a digital managing general agent (MGA) focused on providing insurance solutions for gig economy workers and micro-SMEs. Utilizing advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), and big…

HBy Heather LyonsFeb 26, 20261 min read

Tapoly, established in 2016, is a digital managing general agent (MGA) focused on providing insurance solutions for gig economy workers and micro-SMEs. Utilizing advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), and big data analytics, Tapoly offers tailored and affordable coverage to a market comprising over 1 billion potential clients globally.

Tapoly leverages AI-driven risk assessment models and API integrations to streamline connections between insurers and distribution partners globally. The platform's AI-powered chatbot enhances customer interactions by improving efficiency and reducing costs.

Tapoly provides coverage for over 700 professions, including policies such as:

Professional Indemnity Employers’ Liability Cyber Insurance Contents Insurance

Tapoly, established in 2016, is a digital managing general agent (MGA) focused on providing insurance solutions for gig economy workers and micro-SMEs.
Heather Lyons · Thehackingpost

To date, Tapoly has sold over 50,000 policies and established more than 40 distribution partnerships.

The company is scaling its AI-powered underwriting and claims automation services and expanding its white-label SaaS solutions for global insurers. These technological advancements aim to deliver flexible business insurance for freelancers, contractors, and micro-SMEs through a mobile-first customer journey, featuring an AI underwriting engine and a large language model-powered chatbot.

Tapoly has received several awards, including the Made in the UK, Sold to the World Award (2024), Innovator of the Year at the UK FinTech Awards (2023), and Insurance Broker of the Year at the Women in Finance Awards (2023).

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Janthana Kaenprakhamroy has been acknowledged as one of Forbes’ Top Women Founders to Watch and an EliteX Top 5 Impactful InsurTech Leader 2025. She is also the author of "Navigating Insurtech: Opportunities and Challenges in Digital Insurance," published in May 2024.

Based on reporting by techround.co.uk.

AI transparency. This article was produced with the assistance of artificial intelligence and published under human editorial oversight. AI systems can make mistakes. Read how we use AI (EU AI Act, Art. 50).
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