7 Clever Ways Brands Get You To Spend More During Black Friday and Christmas Sales Using Both Psychology And Technology

As and Christmas sales dominate the festive season, millions of shoppers across the UK are preparing for what has become the biggest spending period of the year. But while consumers are hunting for bargains, brands are quietly deploying sophisticated psychological tactics designed to nudge them into spending far more than planned.

According to marketing expert Aaron Conway, Director of Ronin Management, festive sales have become a calculated exercise in behavioural engineering. “The festive sale season has become a masterclass in behavioural marketing,” he says. “Brands know exactly which psychological buttons to push. Most shoppers don’t realise how many of their ‘impulse purchases’ are actually carefully engineered responses to specific marketing triggers.”

Below, Conway breaks down the seven modern tactics retailers now use to influence shopper behaviour and how to recognise them before they lighten your wallet.

1. AI-Powered Personalised Recommendations

Retailers now rely heavily on artificial intelligence to analyse your browsing and buying habits. These algorithms track your click patterns, the time you spend on certain pages and even items you viewed but didn’t buy.

“AI recommendation engines learn what you like, what you almost bought, and what similar shoppers purchased,” Conway notes. “Then they serve it back to you at exactly the right moment during a sale, making it feel like fate rather than an algorithm.”

By making suggestions appear perfectly timed and personalised, brands increase the likelihood of impulse purchases.

Limited-edition mystery boxes have become a popular tactic and not by accident. They provoke the thrill of unpredictability while tapping directly into FOMO.

“Mystery boxes turn shopping into a game,” Conway explains. “The perceived value is always higher than the price. Even if you end up with items you wouldn’t normally buy, the excitement of the ‘reveal’ often overrides buyer’s remorse.”

The result is higher spending driven by curiosity rather than genuine need.

Instead of unveiling all deals at once, retailers now stagger releases throughout the day. This pushes shoppers to return multiple times, each visit creating a new chance to spend.

“Timed drops create urgency and scarcity,” says Conway. “If new deals are dropping at 14:00, 18:00 and 22:00, you’ll check back multiple times. Each visit is another opportunity for the brand to convert you.”

4. Festive Exclusives That Manufacture Urgency

“,’ it carries far more weight than the brand saying it. You’re buying into a lifestyle that the influencer represents.”

This plays directly into trust and aspiration.

Conway stresses that awareness is the most effective defence.

“The best defense against these tactics is awareness. Before you buy, ask yourself: would I want this if it wasn’t on sale? Take screenshots of prices a few weeks before to see if discounts are genuine. Set a budget before you start shopping and stick to it.

“Unsubscribe from marketing emails in the days leading up to major sales if you’re prone to impulse purchases. Turn off notifications from shopping apps. If you see something you want, add it to your basket, but wait 24 hours before completing the purchase. You’ll be surprised how often the urgency fades.

“Remember, the best deal is the one you don’t make on something you don’t actually need. Retailers are banking on excitement and urgency clouding your judgment. Slow down, think critically, and shop with intention rather than emotion.”

Micayla Caetano February 11, 2025 Business

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Based on reporting by techround.co.uk.