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CybersecurityAI-assisted

A Chat with James Townsend, Co-Founder and CEO at Carer Support Platform: Mobilise

Mobilise is a platform designed to support unpaid carers in the UK by providing continuous support, expert advice, and a peer-to-peer community. It collaborates with local authorities to deliver essential services to unpaid carers, aiming to enhance…

TBy Thomas BlakeJan 09, 20261 min read

Mobilise is a platform designed to support unpaid carers in the UK by providing continuous support, expert advice, and a peer-to-peer community. It collaborates with local authorities to deliver essential services to unpaid carers, aiming to enhance their wellbeing. Mobilise currently partners with approximately 25% of local authorities in England and Scotland, as well as NHS bodies, to enhance support systems for carers.

Mobilise is centered around community building, leveraging technology to connect carers with those who have similar experiences. The Mobilise Hub offers a secure environment for carers to access community and peer support online, available 24/7. This service uses AI-driven tools, such as the AI-powered Mobilise Assistant, to provide personalized connections and resources, facilitating efficient support for carers.

Technological Impact and Future Developments

Mobilise is committed to expanding its digital infrastructure to support carers across local authorities, charities, and the NHS. The introduction of AI-powered Dynamic Carers Assessments aims to transform how local authorities meet their statutory duties, shifting from delayed assessments to real-time support.

Mobilise is a platform designed to support unpaid carers in the UK by providing continuous support, expert advice, and a peer-to-peer community.
Thomas Blake · Thehackingpost

One significant challenge has been establishing trust in a digital service compared to in-person support. Mobilise addresses this by designing solutions with carers, encouraging engagement with digital support. This approach has resulted in many carers accessing support for the first time through the platform.

Mobilise's objective is to ensure that carers are visible and supported through technology, providing timely assistance. The platform strives to collaborate with sector partners to strengthen the support network for carers, local authorities, and society.

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Based on reporting by techround.co.uk.

AI transparency. This article was produced with the assistance of artificial intelligence and published under human editorial oversight. AI systems can make mistakes. Read how we use AI (EU AI Act, Art. 50).
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