Critical ServiceNow AI Platform Vulnerability Enables Remote Code Execution
A critical vulnerability, identified as CVE-2026-0542, in the ServiceNow AI Platform has been patched. This vulnerability could potentially allow unauthenticated remote code execution (RCE), posing a significant risk to organizations utilizing this…
A critical vulnerability, identified as CVE-2026-0542, in the ServiceNow AI Platform has been patched. This vulnerability could potentially allow unauthenticated remote code execution (RCE), posing a significant risk to organizations utilizing this platform.
The vulnerability is located in the platform's sandbox environment and can be exploited to achieve RCE under certain conditions. This flaw allows an attacker to execute malicious code on the affected system without requiring authentication or credentials, potentially compromising the system's security.
Metric Details
CVE ID CVE-2026-0542
Vulnerability Type Remote Code Execution (RCE)
Affected Component AI Platform (web, API, automation modules)
Impact System compromise, data theft, workflow manipulation
Attack Vector Remote network access, typically over HTTPS
A critical vulnerability, identified as CVE-2026-0542, in the ServiceNow AI Platform has been patched.
Severity Critical – CVSS 9.8
The vulnerability allows attackers to bypass restrictions and gain unauthorized access or control over the affected instance. While the technical specifics are undisclosed, the potential impact highlights the need for immediate attention to this security issue.
ServiceNow has issued a security update addressing this vulnerability, deployed to affected hosted customer instances on January 6, 2026. Updates are also available for self-hosted customers and partners. At the time of the advisory, no active exploitation of this vulnerability against customer instances was reported. Customers are advised to apply these updates promptly.
The following table outlines the vulnerability details and available patches across different ServiceNow releases:
Release Patch / Hotfix Release Date
Zurich Patch 4 Hotfix 3b Feb 23, 2026
Zurich Patch 5 Jan 12, 2026
Yokohama Patch 10 Hotfix 1b Feb 18, 2026
Yokohama Patch 12 Feb 6, 2026
Xanadu Patch 11 Hotfix 1a Feb 2, 2026
Australia Pending Fix Expected Q2 2026
Organizations using ServiceNow are strongly advised to review the advisory and apply the necessary patches to safeguard their environments against potential exploitation of CVE-2026-0542.
Based on reporting by Cyber Security News.
