Cybanetix Sees Record Growth In Recurring MDR Revenue, Powered By AI-Led Security Operations

The increase reflects strong demand for its Security Operations Centre (SOC) and Managed Detection and Response (MDR) offerings, with 90% of annual recurring revenue (ARR) deriving from recurring contracts associated with its SOC services. New business and the expansion of existing relationships have also seen the company grab market share.

“We’re where we expected to be as we look to the end of the 2026 fiscal year. With high organic growth, we are outperforming the general market trend significantly, and that is despite a continuous volume of new entrants into the market. The success is founded in the continual evolution of our services to ensure they stay relevant and ahead of the evolving threats,” explains Martin Jakobsen, CEO, Cybanetix. “Adding automation and AI has allowed us to put more information at the disposal of our analysts and our customers, enabling better security monitoring. Our SOC guarantees a response time of under 15 minutes to all detected threats regardless of type, vector or severity, and we’re currently averaging times that are much less than that.”

Alongside these technological developments, Cybanetix has expanded its workforce, which has grown by 38% over the last year. Human resource is needed to meet burgeoning customer demand and fulfil its industry-leading SLAs, but the expanded workforce is also integral to its plans to further capitalise on its MDR offering. MDR sees the provision of a 24/7/365 SOC with the human monitoring of customer systems to provide real-time response to security alerts with detailed investigation and forensic analysis.

“MDR is a rapidly growing market for us because we offer an all-inclusive service with no hidden costs. As it is outcome-focused, our MDR is tailored to the customer and uses an agile approach to service delivery, which ensures it adapts to their changing needs, be that a change in risk profile or a new technology they’ve deployed. In a market where MSSPs tend to deliver a uniform service throughout the duration of a contract or ramp up costs when that service changes, that marks us out,” states Jakobsen.

Generative AI has been integrated into security tools to increase speed of use, provide contextual explanations, and offer LLM support to SOC analysts. Processes benefiting from automation include case enrichment, entity enrichment, case management, containment and remediation and forensics. Cybanetix also has further plans to optimise its services with AI over the course of the next year and expects these enhancements to result in efficiencies and scalability that will boost margins.

Cybanetix recently launched the Cybanetix Reporting Engine (CRE) in June, a dynamic reporting portal which is available to its MDR customers. CRE aggregates security incidents, posture and tooling data into a single interactive interface, enabling real-time reporting on a daily, monthly and quarterly basis. Reporting can be tailored to fit the requirements of the business and enables the CISO to conduct board-level reporting directly from the platform.

Renowned for providing managed security services that offer protection across all attack surfaces, Cybanetix customers span multiple sectors, including retail, manufacturing, media, entertainment, education and travel, as well as highly regulated industries such as Critical National Infrastructure (CNI), financial services and utilities. Clients include blue-chip, FTSE and globally recognised brands. The company has ambitious plans to grow its customer base and headcount and is also eyeing expansion into the US and the Middle East over the next four years.

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Based on reporting by techround.co.uk.