Hacker Threw MacBook in River to Erase Evidence in Coupang Data Breach
South Korean e-commerce company Coupang has announced details of an investigation into a data breach impacting 33.7 million customers. The breach, which involved unauthorized access to sensitive user information, led to the disclosure of names,…
South Korean e-commerce company Coupang has announced details of an investigation into a data breach impacting 33.7 million customers. The breach, which involved unauthorized access to sensitive user information, led to the disclosure of names, addresses, and phone numbers.
Following the discovery of the breach in late November, Coupang worked under government oversight starting December 1 to track the attacker. The coordinated effort included daily guidance from authorities, including the scripting of communications with the leaker.
On December 14, initial meetings were held, resulting in a confession from the involved party and the collection of critical evidence, including a desktop and hard drives. By December 16, these devices were secured and handed over to government analysts. Further instructions led to the retrieval of a submerged MacBook Air, which was processed and delivered on December 18.
Additional evidence, including hard drives and fingerprinted declarations, was submitted to the police on December 21. Coupang adhered to a government-mandated communication blackout during this period.
South Korean e-commerce company Coupang has announced details of an investigation into a data breach impacting 33.7 million customers.
In response to the breach, Coupang announced a compensation package totaling 1.685 trillion won ($1.2 billion) to restore customer trust. Interim CEO Harold Rogers revealed plans for a distribution of vouchers equivalent to 50,000 won ($37) per affected account. These vouchers will be available starting January 15 and will include:
Four single-use coupons of 5,000 won each for core Coupang services such as Rocket Delivery and Eats. Two coupons of 20,000 won each for Travel and luxury services.
Coupang has committed to collaborating fully with authorities to prevent further harm and is focusing on enhancing customer trust and security measures. The company emphasizes its dedication to becoming a customer-centric organization.
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Based on reporting by Cyber Security News.