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Massive AWS Outage Halt The Internet – Disrupting Snapchat, Prime Video, Canva, and More

On Mon, Oct 20, 2025, a significant outage occurred with Amazon Web Services (AWS), impacting major platforms such as Snapchat, Amazon Prime Video, and Canva. This event highlighted the vulnerabilities associated with relying heavily on a single cloud…

OBy Olivia HarperOct 21, 20252 min read

On Mon, Oct 20, 2025, a significant outage occurred with Amazon Web Services (AWS), impacting major platforms such as Snapchat, Amazon Prime Video, and Canva. This event highlighted the vulnerabilities associated with relying heavily on a single cloud provider.

The outage commenced at 12:11 a.m. PDT (12:41 p.m. IST) due to a DNS resolution failure in AWS's US-East-1 region in Northern Virginia. This disruption affected numerous global applications and services, leading to significant operational challenges for affected platforms.

The issue originated from AWS's DynamoDB, a crucial database service. Engineers identified a spike in error rates linked to a DNS resolution failure, which disrupted connectivity between users and AWS network gateways in the US-East-1 region.

This region, a central hub for global routing with over 100 data centers, amplified the outage's effects, impacting core services such as Elastic Compute Cloud (EC2) and Simple Storage Service (S3).

This event highlighted the vulnerabilities associated with relying heavily on a single cloud provider.
Olivia Harper · Thehackingpost

12:11 a.m. PDT (12:41 p.m. IST) : AWS identified errors in DynamoDB related to a DNS gateway failure. 2:00 a.m. PDT (2:30 p.m. IST) : Partial recovery was underway, though errors persisted across services. 3:35 a.m. ET (1:05 p.m. IST) : Core issues were resolved, but full recovery was delayed due to propagation times. 6:45 a.m. ET (4:15 p.m. IST) : Most services stabilized, though high-traffic applications experienced slowdowns. Noon ET (9:30 p.m. IST) : AWS declared the outage resolved, despite ongoing minor issues.

The outage affected various sectors, with Snapchat, Amazon Prime Video, and Canva experiencing significant disruptions. Financial systems and healthcare services also reported delays, emphasizing the critical nature of reliable cloud services.

The incident has prompted discussions on the necessity of diversifying digital infrastructure. Multi-cloud or hybrid strategies are now being considered to mitigate future risks, although these solutions may present challenges for smaller enterprises.

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As services resumed, the event underscored the importance of infrastructure diversification and effective communication during outages. AWS is expected to provide a detailed post-incident analysis to address the underlying issues and prevent recurrence.

Based on reporting by GBHackers.

AI transparency. This article was produced with the assistance of artificial intelligence and published under human editorial oversight. AI systems can make mistakes. Read how we use AI (EU AI Act, Art. 50).
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