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Microsoft Issues Urgent Patch to Resolve BitLocker Recovery Problem

Microsoft has issued an emergency update to address a critical issue impacting Windows 10 devices with specific Intel processors.

RBy Ryan EllisMay 20, 20252 min read

Microsoft has issued an emergency update to address a critical issue impacting Windows 10 devices with specific Intel processors.

The update, identified as KB5061768, rectifies a problem originating from the May 13, 2025 security update. This issue led to unexpected system failures and necessitated users to input BitLocker recovery keys.

The fix targets a severe issue affecting systems with Intel Trusted Execution Technology (TXT) enabled on 10th generation or later Intel vPro processors. After the May 13, 2025 security update (KB5058379), affected systems experienced termination of the Local Security Authority Subsystem Service (LSASS) process, triggering Windows Automatic Repair and requiring BitLocker recovery key entry.

This problem resulted in increased support calls and potential data access issues for enterprise users when recovery keys were unavailable. Microsoft has acknowledged this as a known OS Security issue, emphasizing the impact on business customers using high-security configurations.

Microsoft has issued an emergency update to address a critical issue impacting Windows 10 devices with specific Intel processors.
Ryan Ellis · Thehackingpost

The emergency update is available through Windows Update and for business deployments, but not via Windows Server Update Services. System administrators can download it directly from the Microsoft Update Catalog.

The update includes the latest servicing stack update (SSU KB5058526, versions 19044.5853 and 19045.5853) to enhance update reliability. For offline OS image servicing, if the image lacks the July 25, 2023 (KB5028244) or later LCU, the standalone October 13, 2023 SSU (KB5031539) must be installed first. WSUS deployments require the August 10, 2021 SSU (KB5005260) if devices lack the May 11, 2021 update or later.

This update coincides with Microsoft's reminder of the approaching end of support for Windows 10. After October 14, 2025, Microsoft will cease providing free software updates, technical assistance, or security fixes for Windows 10.

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While Windows 10 PCs will remain operational beyond this date, they will be more susceptible to security threats without regular updates. Microsoft urges users to transition to Windows 11 before the support deadline.

This incident highlights the necessity of security updates and the risks of utilizing unsupported operating systems. Enterprises still using Windows 10 should expedite migration plans or consider extended support options if transitioning to Windows 11 is not feasible by October.

Based on reporting by GBHackers.

AI transparency. This article was produced with the assistance of artificial intelligence and published under human editorial oversight. AI systems can make mistakes. Read how we use AI (EU AI Act, Art. 50).
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