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Odido Telecom Suffers Cyberattack – 6.2 Million Customer Accounts Affected

On Mon, Feb 12, 2026, Odido Telecom, a prominent Dutch telecommunications provider, reported a significant cyberattack affecting personal data from 6.2 million customer accounts. The breach, identified over the weekend of Feb 7-8, 2026, has heightened…

ABy Anthony ReidFeb 13, 20261 min read

On Mon, Feb 12, 2026, Odido Telecom, a prominent Dutch telecommunications provider, reported a significant cyberattack affecting personal data from 6.2 million customer accounts. The breach, identified over the weekend of Feb 7-8, 2026, has heightened concerns about potential phishing threats, although service disruptions were not observed.

Unauthorized access was gained to Odido's customer relationship management system, resulting in the download of sensitive customer data. The compromised information includes:

Full names Addresses Mobile numbers Customer numbers Email addresses IBAN bank account numbers Dates of birth Government ID details (passport or driver’s license numbers)

Importantly, passwords for the "My Odido" portal, call logs, location data, invoice details, and ID document scans were not accessed.

Unauthorized access was gained to Odido's customer relationship management system, resulting in the download of sensitive customer data.
Anthony Reid · Thehackingpost

Odido is actively notifying affected customers through email from info@mail.odido.nl or SMS within a 48-hour period, providing personalized information on the breach's impact. The incident has been reported to the Dutch Data Protection Authority (AP), in accordance with EU regulations.

External cybersecurity experts have been engaged to strengthen security measures, enhance monitoring, and improve staff awareness. A dedicated webpage has been established to provide updates, FAQs, and self-protection advice.

Customers are advised to remain vigilant against potential scams, including impersonation, fake invoices, or phishing attempts purporting to be from Odido or associated entities. Recommendations include:

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Scrutinizing unsolicited communications for legitimacy Verifying caller identities independently Accessing invoices only via the secure "My Odido" portal Never sharing passwords or PINs

Odido commits to enhancing security measures to prevent similar incidents. Customers are encouraged to stay informed through Odido’s website, where FAQs and further guidance are regularly updated.

Based on reporting by Cyber Security News.

AI transparency. This article was produced with the assistance of artificial intelligence and published under human editorial oversight. AI systems can make mistakes. Read how we use AI (EU AI Act, Art. 50).
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