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ServiceNow AI Platform Vulnerability Allows Remote Code Execution

ServiceNow has disclosed a critical security vulnerability in its AI Platform that could allow unauthenticated attackers to remotely execute code within the ServiceNow Sandbox environment.

PBy Paige MonroeFeb 26, 20261 min read

ServiceNow has disclosed a critical security vulnerability in its AI Platform that could allow unauthenticated attackers to remotely execute code within the ServiceNow Sandbox environment.

Tracked as CVE-2026-0542, the flaw was formally published on February 25, 2026, under security advisory KB2693566.

The vulnerability exists within the ServiceNow AI Platform and can be exploited by an unauthenticated user under certain conditions to execute arbitrary code remotely .

While the attack is confined to the ServiceNow Sandbox, such execution capabilities can expose sensitive workflow data, automation logic, and enterprise integrations managed through the platform.

ServiceNow confirmed that , as of the advisory publication date, there is no evidence of active exploitation against customer instances in the wild.

Field Details

CVE ID CVE-2026-0542

Advisory ID KB2693566

Severity Critical

Attack Type Remote Code Execution (RCE)

Tracked as CVE-2026-0542, the flaw was formally published on February 25, 2026, under security advisory KB2693566.
Paige Monroe · Thehackingpost

Authentication Required No (Unauthenticated)

Affected Product ServiceNow AI Platform

Exploitation in the Wild Not detected

Advisory Published February 25, 2026

ServiceNow proactively deployed a security update to hosted customer instances on January 6, 2026. Patches are also available for self-hosted customers and partners.

Release Fixed Version Availability

Australia TBD Q2 2026

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Zurich Patch 4 Hotfix 3b February 23, 2026

Zurich Patch 5 January 12, 2026

Yokohama Patch 10 Hotfix 1b February 18, 2026

Yokohama Patch 12 February 6, 2026

Xanadu Patch 11 Hotfix 1a February 2, 2026

Organizations running ServiceNow should immediately apply the relevant patches listed above.

Customers who participated in the January 2026 Patching Program already received the appropriate update. Instances that did not receive a notification were confirmed as unaffected.

Security teams should verify their current release version and prioritize upgrading to the fixed builds, especially for internet-accessible or externally integrated ServiceNow deployments.

Based on reporting by GBHackers.

AI transparency. This article was produced with the assistance of artificial intelligence and published under human editorial oversight. AI systems can make mistakes. Read how we use AI (EU AI Act, Art. 50).
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