Washington Hotel in Japan Hit by Ransomware Attack

Washington Hotel, a major hotel chain in Japan, experienced a ransomware attack on its servers on Fri, Feb 13, 2026.

The incident was identified at 10:00 PM when unauthorized access was detected, leading to immediate security measures to contain the breach.

Upon discovery, Washington Hotel's IT team disconnected external network connections and formed an internal task force the following day to address the issue.

The company is collaborating with Japanese police and external cybersecurity experts to investigate the attack's extent and assess potential data exposure.

The ransomware attack compromised various business data on the affected servers. The investigation is ongoing to determine whether any information was exfiltrated.

Washington Hotel confirmed unauthorized access to business-critical data, though the extent of data theft is still under investigation.

Customer information related to "Washington Net," the hotel's membership program, appears unaffected. This data is stored on servers managed by a third-party provider, which has reported no unauthorized access attempts.

Some hotel locations experienced temporary issues with credit card payment terminals, but these disruptions have not significantly impacted overall business operations.

The company is working on system restoration with support from cybersecurity specialists and technology partners. Washington Hotel is evaluating potential impacts on business performance and will provide updates as the investigation progresses.

This incident underscores the ongoing ransomware threat to the hospitality industry, where customer data and operational systems are frequent targets. The hotel's rapid response in isolating affected systems and engaging external experts aligns with incident response best practices, though details about the ransomware variant used and any ransom demands remain unclear.

Based on reporting by GBHackers.